Personalized Smile Case
Free Shipping over €30
EU shipping within 3 days
Always tracked shipping
Secure bank-grade checkout
Meet Our Newest Case Collection That Puts Together Our Favorite Bestsellers: Customized & Smiles!
Customizable by initials or birth date, this cute case is full with happy color and is set to always bring a smile on your face!
How do I take care of my Xoxo Wildhearts case?
To enjoy your phone case for as long as possible, we have listed a few tips below:
- Keep the case away from paint, perfume or everything that contains alcohol.
- Make-up, oil, dyes and denim is also not good for the case. Some stains are easy to remove, but there are also stains that you do not easily get there.
- It is also important not to keep the case in direct sunlight or heat for hours. It may be that the case then discolours faster.
A phone case can discolour over time, in this case that will go a lot less quickly with the tips above!
Shipping & Returns
We ship most orders in an envelope. Larger orders will be shipped in a mailbox, so your order can still fit in your mailbox and you don't have to stay home to receive it.
Netherlands PostNL 1-3 working days | FREE
The rest of Europe Local Courier 2-5 working days | FREE from €30.00 | otherwise €3.95
Wildhearts Easy Cord
Screen Protector (Glass)
iPhone 15 Pro Max
Forever yours - Phone Charm (small)
Wildhearts Sticker sheet
Samsung S21 - Customized Smile Case
Durable & Sustainable
How and when will my order be shipped?
We ship all orders in the Netherlands for free. For all orders in the EU we ask only €3.95 shipping costs. For an overview to which countries we ship and the prices see shipping.
How will my order be packaged?
What is your return policy?
You will be refunded the full amount of your order via the payment method used for purchase. Make sure the item (s) are unused with also a undamaged packaging. Personalized cases can NOT be returned or exchanged.
See our returns page for more information on how you can return your order.
I received a damaged or wrong product. What do I do now?
My received product looks different than on the website. How is that possible?
How do I take care of my xoxo Wildhearts case?
- Keep the case away from paint, perfume or anything that contains alcohol.
- Make-up, oil, dyes and denim are also not good for the case. Some stains are easy to remove, but there are also stains that you can't get off easily.
- It is also important not to keep the case in direct sunlight or heat for hours. It may be that the case will discolor faster.
Fast shipping with PostNL
We ship throughout Europe from our warehouse in the Netherlands with PostNL. Delivery times are between 1-5 working days depending on the country. From €30 we offer free shipping.
Track and Trace
Once your order has been handed over to our shipping partner PostNL, you will immediately receive an email with the tracking details of your order. All orders are processed within 1-2 business days.
Most orders are shipped in an envelope. Larger orders are sent in a small box, that can still fit in the mailbox, so you do not have to stay home.
Get in touch, we're here for you
Our support babes are there for you from Monday to Friday from 9 a.m. to 4 p.m.